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Ctrl+Alt+plus sign (+)— If you press Print Screen, you get an image of your local desktop—not the remote desktop. Pressing the Ctrl+Alt+plus sign (+) keyboard shortcut captures a snapshot of the entire client window area of Remote Desktop and is the same as pressing Print Screen on your local desktop.

Ctrl+Alt+minus sign (-)—Sometimes you don't want an image of the entire desktop; sometimes you want just a selected window. Pressing the Ctrl+Alt+minus sign (-) keyboard shortcut captures a snapshot of just the active window within the remote desktop session. This key combination is the same as pressing Alt+Print Screen on your local desktop.

To enable Ctrl Alt Del in a HTML5 session for all clients you need to chenge the following setting in c:\Program Files (x86)\TSplus\clients\www\software\settings.js:

W.ctraltdel = "mobile"; //possible all, no, mobile -> handles if the menu entry should initiate the action

Change it to

W.ctraltdel = "all"; //possible all, no, mobile -> handles if the menu entry should initiate the action

After closing and reopening the session Ctrl Alt Del should work.

1) Hardware

Terminal Service Plus can work on your PC and here is the minimal recommended hardware:

Number of usersEquipment for XP/2003Windows 2008/2012/8 or 10
3 - 5 1 GB
ONE CPU
I5 or above
4 GB
One CPU 2 GHZ
10 1 GB
One CPU 2 GHZ
I5 or above
I5 or above
8 GB
One CPU 2 GHZ
25 4 GB
One CPU 2.5 GHZ
I5 or above
8 GB
One CPU
I7 or Xeon
50 and above 16 GB
Dual CPU
16 GB
Dual CPU - SSD Disk dedicated to the system

Over 50 concurrent sessions, we recommend to use a farm of servers. Each server (physical or virtual ones) handling up to 50 concurrent users.

Comment: The type of hardware you need will mostly depend on what kind of resources the applications you wish to publish consume the most (CPU/memory/Disk). You might consider getting a server with SSD drives if you plan on using an application that accesses a database on your TSplus server as it will greatly enhance the performances.

2) Operating system

Your hardware must use one of the operating systems below:

  • Windows XP Professional or Windows XP Home.
  • Windows Vista Home Premium, Professional, Corporate or Ultimate Edition
  • Windows 7 Home Premium, Professional, Corporate or Ultimate Edition
  • Windows 8 Professional/8.1
  • Windows 10 (Pro, Ultimate, Enterprise. Home edition is not supported
  • Windows 2003 Server or 2003 SBS
  • Windows 2008 Server or 2008 R2/SBS
  • Windows 2012 Server or 2012 R2
  • Windows 2016 Server

32 and 64 bits are supported.

  • If you install TSplus on Windows 2003/2008/2012 make sure the RDS or Terminal Services roles as well as the RDS Terminal Services licensing role are not installed before installing TSplus.
    If these roles were present, remove them and reboot.

  • For any supported Windows Home edition, you will need to create local administrators users accounts in order to be able to connect remotely.

On the TSplus server:

  • Open GPO Editor (gpedit.msc)
  • go to:
    Computer Configuration \ Administrative Templates \ Windows Components \ Remote Desktop Session Host / Connections
  • configure keep-alive connections  interval – Enabled
    Keep-Alive interval: 1
  • reboot or force update group policies

Please feel free to try our software!
Download the ENTERPRISE edition for 5 user and 15 days without limitations.

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Rainbow Solutions SaS
Via Angerweg 1 | 39025 Plaus | Italy
+39 0473 424499
+39 0473 672315
info@terminalserviceplus.eu
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